A conversation flow designed for your business
Not a generic template: we start from your real conversations to define what customers ask and what they need to know before buying.
Service
A WhatsApp bot that answers like your best salesperson.
Across Latin America, a large share of sales happens on WhatsApp, and very few businesses reply on time. We build an AI assistant that answers in seconds, understands the question, qualifies the lead and books the appointment, without sounding like a robot or a numbered menu.
- 2–4 weeks
- Implementation
- From USD 1,500
- Project
- 24/7
- Coverage
Why it matters
A customer who writes at nine at night and gets a reply the next morning has already bought somewhere else. It isn't a matter of effort: nobody can be available all the time. The bot covers exactly the hours in which you lose sales today.
Scope
What's included
Answers powered by a language model
The bot reasons over your catalogue, prices and policies instead of following a decision tree. It handles questions you didn't anticipate.
Automatic lead qualification
It tells apart who is ready to buy from who is just asking, and only passes you the ones worth your time.
Booking connected to your calendar
It offers real time slots, confirms the appointment and sends reminders. No more back and forth to find a time.
Handoff to a person
When it can't resolve something, it hands the conversation to your team with the context already collected.
Dedicated server and monitoring
Its own VPS, so the bot doesn't depend on a shared service, with alerts if anything goes down.
Process
How we do it
- 01
Conversation review
We go through your real chats to see what gets asked, where sales drop and what can be automated without losing the personal touch.
- 02
Flow design
We define the tone, the conversation paths and the exact point where the bot hands over to a person.
- 03
Build and integration
We build the bot, connect it to your calendar and CRM, and train it on your real information.
- 04
Testing and tuning
We test it on real conversations before opening it up, and keep tuning it during the first weeks based on what happens.
Stack
What we build it with
Industry-standard tools, not proprietary software that locks you in. If you want to take it elsewhere tomorrow, it's yours.
- WhatsApp Business Platform (Meta)
- n8n
- OpenAI
- Claude
- Twilio
- Google Calendar
- Supabase
FAQ
Before you hire us
Do I need the official WhatsApp API?
Only if you'll send bulk messages, use approved templates, serve customers from several agents or want a verified account. If you only reply to conversations the customer starts, from a single number, it can be built without the official API and without that extra monthly cost.
Will people notice it's a bot?
It replies in natural language and in your tone, not with numbered menus. Even so, we recommend saying it's an assistant: it builds more trust than pretending, and customers accept it well when the answer is useful and immediate.
What happens if the bot doesn't understand something?
It hands over to a person with the conversation history already collected, instead of insisting or giving a wrong answer. That threshold is calibrated: it would rather pass to a human than risk a wrong answer about prices or availability.
Related
Often combined with
Is this what you need?
Tell us about your case in four questions. We'll tell you honestly whether this service solves it, whether another one fits better, or whether we're not right for you.